Mainintance Packages

Prestachamps means free consultation and support both when starting a new business and also in the case of an lready established business. Our years of experience in Online Marketing, Eye Tracking, Landing Page Optimization, Conversion-sales creation are offered as a foundation andsupport for building a profitable online business.

Benefit from our support

Our maintenance packages

Quality services with particular attention to details

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All packages include

12 months of maintenance starting from the payment date. Number of support hours included for the period: 12 hours

Expert advice

  • Recommendations about your server.
  • Support for installing modules.
  • Access to ticketing system and live progress monitoring.
  • Installation Tips.
  • Installation of modules from Prestashop.com and Prestachamps.com.
  • Backoffice setup of basic modules.
Periodic information on the new products and services offered by Prestachamps.com

Excluded from the assistance

  • SVN versions
  • Assistance for a shop with core modifications made by the customer.
  • Development or addition of functionality that is not natively found in PrestaShop.
  • Graphic design and integration of images or a theme.
  • Training users.
  • Updates of PrestaShop versions.
  • Site transfer or Installing the store.

Informations we need

  • FTP access
  • MYSQL access
  • Database access
  • Your site’s URL
  • URL to access Back Office
  • Email address and password to access Back Office
The assistance is available from Monday to Friday.

Our maintenance packages

Our experts are at your disposal with advice and technical assistance!

Get one of our maintenance packages