Includes the Back Office password recovery. Support is available from Monday to Friday Support is available in English, German, French, Spanish, and Romanian.
Back-office password recovery requirements
The identification document of the website owner (the owner’s name must be the same as on the domain registration – verified with whois services). FTP access and Database Access.
The recovery service does not include
FTP password recovery and Recovering your database password. Module configuration and Payment method setup. Technical assistance or consultation for needs than password recovery.